Store Policy


Shipping

Standard Shipping & Ground Shipping
For continental US, via UPS, FedEx or US Mail, allow up to 10 business days. Shipping to AK and HI can require up to 21 days. All orders are shipped from our warehouse located in Southern California. Shipping costs vary depending on the size and weight of your order, where you are located, and the type of shipping you choose.   

 

International Shipping
International Small Packages take up to 6-10 business days, and may sometimes take longer. These numbers are just estimates based on the delivery service. International Large Packages can have varying arrival times based on distance. We are not responsible for all international orders once they have been shipped. Returns and exchanges are not allowed for all international orders due to the high cost of shipments. We offer shipping to all parts of the world. Email us if you have any questions.

Tax Rates
For shipments within California, we are required by law to collect sales tax of 9.00%.

Returns & Exchanges

Projekt aims to ensure that you are completely satisfied with your shopping experience, but just in case there is a problem, we gladly offer returns and exchanges. If you are at all unsatisfied with your purchase, you may return the item(s) in its original form (unused, with packaging) within 14 business days of receiving your order for a full refund, less shipping costs. Any return with signs of use or damage will be subject to a 20% restocking fee. 

If you have received a damaged item, or if your order was incomplete, please notify us within 3 business days upon receiving the package.

If by any chance you receive an item that is the wrong size, color, or completely different from what you ordered, please notify us within 3 business days to be eligible for exchange.

Due to the high cost of shipping, we don't offer returns or exchanges for all international orders.